Q.3. A positive attitude is an essential characteristic of a civil servant who is often required to function under extreme stress. What contributes to a positive attitude in a person? (150 words , 10 marks)

Introduction 

A civil servant’s job involves constant pressure, ethical choices, and public accountability. A  positive attitude ensures balance, resilience, and people-centric governance. As William  James said, “A human being can alter his life by altering his attitude.” 

Body 

Why a positive attitude is essential for a civil servant: 

Example: Gaurav Goel managed Bihar flood relief with composure. 

Factors Contributing to a Positive Attitude: 

  1. Ethical foundations: Core values like honesty and justice anchor one’s mindset. Example: T.N. Seshan’s reforms stemmed from moral conviction. 
  2. Emotional intelligence: Managing emotions helps stay balanced under criticism. Example: Kiran Bedi led Tihar reforms with sensitivity. 
  3. Growth mindset: Viewing failures as lessons builds optimism. 

Example: Kalam turned early setbacks into lifelong motivation. 

  1. Supportive environment: Mentors and peers boost morale and self-belief. Example: Young IAS officers gain from senior guidance. 
  2. Wellness practices: Mindfulness and fitness strengthen mental resilience. Example: Rajni Sibal used meditation to manage stress. 

Conclusion 

A positive attitude is not innate — it is cultivated through ethical grounding, emotional  maturity, and continuous reflection. For civil servants, it becomes the compass that ensures  service with humility, empathy, and unwavering commitment to the public good.

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