Day 64 – Q.3 Evaluate the success of e-governance initiatives in increasing public participation in policy-making and decision-making processes and suggest ways to further improve it.

  • IASbaba
  • January 30, 2023
  • 0
Governance, TLP-UPSC Mains Answer Writing
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Evaluate the success of e-governance initiatives in increasing public participation in policy-making and decision-making processes and suggest ways to further improve it.

नीति-निर्माण और निर्णय लेने की प्रक्रियाओं में सार्वजनिक भागीदारी बढ़ाने में ई-गवर्नेंस पहल की सफलता का मूल्यांकन करें और इसे और बेहतर बनाने के उपाय सुझाएं।


Candidates can start the answer with giving basic idea of E governance and then write the positive outcome of the E governance also mention some of drawbacks in the end suggest some measures.


The use of technology for e governance has made it easier for citizens to engage with their governments and participate in policy-making processes, but in others, digital divides and lack of access to technology have hindered their success.


Success of E governance:

  • Increased Accessibility: E-governance initiatives can provide wider access to information and increase transparency in policy-making processes, enabling citizens to more easily engage with their government.
  • Convenience: Technology makes it easier for citizens to provide feedback, make suggestions and participate in decision-making processes from the comfort of their own homes, without having to physically attend meetings.
  • Improved Efficiency: E-governance initiatives can streamline the policy-making process, reducing the time and resources required for government to consult with citizens and incorporate their feedback.

Drawbacks of E governance:

  • Digital Divide: The success of e-governance initiatives is dependent on access to technology and the digital literacy of citizens. A significant portion of the population may be excluded if they do not have access to the internet or the skills to use technology effectively.
  • Security and Privacy: E-governance initiatives can also raise security and privacy concerns, as sensitive information may be at risk of being compromised.
  • Infrastructure: Lack of basic infrastructural facilities like electricity, internet, etc. Initiatives like BharatNet and Saubhagya are steps taken in this regard.
  • Cost: e-Governance measures are costly affairs and require huge public expenditure. In developing countries like India, the cost of projects is one of the major impediments in the implementation of e-Governance initiatives.


  • Bridging the Digital Divide: Providing access to technology and digital literacy training to all citizens, particularly in disadvantaged communities, to ensure equal participation in e-governance initiatives.
  • User-Friendly Platforms: Designing e-governance platforms that are user-friendly and accessible to all, including those with disabilities.
  • Encouraging Active Participation: Providing incentives and opportunities for citizens to actively participate in policy-making and decision-making processes, such as through online forums, surveys and town hall meetings.
  • Ensuring Transparency and Accountability: Providing transparent and accessible information on the policy-making process and decision-making outcomes, and making it easy for citizens to hold their government accountable.
  • Addressing Security and Privacy Concerns: Implementing robust security measures to protect sensitive information and ensuring that citizens’ privacy is protected in e-governance initiatives.
  • Collaborating with Stakeholders: Engaging with stakeholders, including civil society organizations and private sector entities, to increase public participation in policy-making and decision-making processes.
  • Evaluating and Improving: Continuously evaluating and improving e-governance initiatives to ensure they are effective in increasing public participation and meeting the needs of citizens.


In conclusion, while e-governance initiatives have the potential to increase public participation in policy-making, their success depends on a number of factors, including access to technology, digital literacy, and the effective management of security and privacy concerns.

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